Privacy Policy
Welcome to Novel Group.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website.
1. Who We Are
This website is operated by Novel Group (“we”, “our”, or “us”).
Website: novelgroup.lu
If you have any questions regarding this Privacy Policy or your personal data, you may contact us through the contact form available on our website.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or submit forms on our website, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Any information you voluntarily provide
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Provide our services
- Improve website functionality and user experience
- Communicate with you regarding our services
- Maintain website security
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
You can control or disable cookies through your browser settings.
6. Data Sharing
We do not sell or rent your personal information.
We may share data with trusted third-party service providers only when necessary for:
- Website hosting
- Analytics
- Communication services
- Legal compliance
All third parties are required to keep your information secure and confidential.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
8. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, please contact us through our website.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, or loss.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
12. Contact
For any questions regarding this Privacy Policy or your personal data, please contact us through:
